Duke Energy Florida reports that its self-healing technology has helped avoid more than 950,000 extended power outages and saved nearly 6.3 million hours of outage time for customers since January 2024. The announcement comes as the 2025 Atlantic hurricane season reaches its midpoint.
The company says self-healing technology can automatically detect outages and reroute power to other lines, restoring service faster for customers, often in less than a minute. This system is designed to work both during regular operations and in severe weather events such as hurricanes.
Currently, about 80% of Duke Energy Florida customers benefit from this technology. In specific counties, coverage includes approximately 90% of Pinellas County, 80% of Orange County, and 60% of Polk County.
During the 2024 hurricane season alone, the technology was credited with saving about 3.3 million hours of outages during Hurricane Milton, roughly 1.8 million hours during Hurricane Helene, and around 208,000 hours during Hurricane Debby.
“Self-healing technology is a powerful tool that helps keep the lights on for Duke Energy Florida customers,” said Melissa Seixas, Duke Energy Florida state president. “We understand how important reliable power is for our customers, their families and their businesses – they plan their lives by it – so we will continue focusing on strengthening and expanding self-healing technology throughout our 35-county service territory as we enter the second half of hurricane season and beyond.”
Duke Energy Florida supplies electricity to two million residential, commercial and industrial customers across a service area covering about 13,000 square miles in Florida.
Duke Energy (NYSE: DUK), headquartered in Charlotte, North Carolina, serves a total of approximately 8.4 million electric utility customers across six states. The company owns more than 54,800 megawatts of energy capacity nationwide and also provides natural gas services to about 1.7 million customers in five states.
Duke Energy continues to invest in electric grid upgrades and cleaner energy generation options as part of its long-term strategy to improve reliability for its customer base (https://www.duke-energy.com/our-company/about-us).
More information can be found at duke-energy.com or through the Duke Energy News Center online.
